Shipping policy

Shipping Policy

What locations do you ship to?

We are pleased to offer free standard shipping within the United States! This option provides a longer shipping time but is a great way to save on delivery costs. We also provide worldwide shipping on all orders at a cost that will be calculated on checkout. We ship to nearly every country across the globe, though transit times may vary depending on your location.

How long does an order take to arrive once shipped?

All orders are processed and shipped as quickly as possible from our domestic and international warehouses, using the fastest shipping method available for your location. Typically, it takes 1-3 business days to handle and process your order.

- Free Standard Shipping (US): Delivery usually takes 5 - 10 business days.

Please be aware that delays may occur during busy seasons, due to factors such as customs, natural disasters, or distance. Tracking information, including carrier details, will be provided with every order. Every order is insured, so if your package does not arrive, you are eligible for a refund or replacement. For assistance, please contact us at [shop@iamlivingmylife.com].

Will I receive a tracking number for my package?

Yes, tracking numbers will be provided as soon as your order is shipped. Please note that unforeseen delays, such as postal or customs inspections, may occasionally occur. We appreciate your patience and understanding in these situations.

What do I do if my order is lost in the mail?

All orders are shipped with insured shipping and handling to protect against lost packages. If your order is held at customs, lost in transit, or returned to us for any reason, we’ve got you covered! While the postal service is beyond our control once your package leaves our warehouse, we will send you a new package with priority shipping and full tracking, if possible. Please refer to our refund and return policy for more details on situations where this might apply.

Are there any hidden customs fees or import taxes?

All prices on our website are in USD, and taxes are fully covered on our end. However, depending on your location and local laws, you may be responsible for duties and taxes when you receive your order. Import taxes, duties, and related customs fees may be charged when your order arrives at its destination, as determined by your local customs office. Please check your local customs regulations for more information. Payment of these charges is your responsibility and will not be covered by us. We are not liable for delays caused by customs. For more details on potential charges, please contact your local customs office.

Extended Delays

In rare cases, delivery times may exceed our standard policy. If this happens, please contact us as soon as possible, and we will do everything we can to assist you with any issues within our control.